The State of Customer Service [Infographic]

Even in today’s economy customers still expect the best and can make or break your reputation depending on their customer experience. The following infographic takes a look at just what you can expect from a disgruntled customer as opposed to a happy one. [Click here for full size image]

Epic Retail Fails 2011 [Infographic]

This year we learned that even the highest and mightiest of the retail moguls can really lose it. We had the sad but hilarious pleasure of learning Victoria’s wasteful secret, we found out just how bad Netflix wants our money, and we lost one of America’s favorite bookstores. This new infographic from Retail Customer Experience explores all of […]

Black Friday and Cyber Monday: Hacks and Scams [Infographic]

The holiday season signals the time of year when consumers are often at the highest risk of falling victim to hackers and scammers whose schemes can fool even the most experienced online shoppers. This infographic advises web merchants and consumers on how to avoid Black Friday and Cyber Monday attacks.

Achievement Unlocked: US Army Badges [Infographic]

We here at know that you’ve come to love our daily video infographic highlights. After some thought, we would be remiss without also including plain old image infographics. The reality is that many aren’t yet making video infographics…that said, we’re going to occasionally feature some classy infographics as well. Move over Foursquare, you’re not […]