We’ve likely all experienced a time when we’re sitting at home, watching our favorite TV show or the big game when suddenly your connection goes out; seemingly always right before a big scene or when your team is about to score the winning point. At this point, your cable/satellite provider is likely getting bombarded with phone calls and angry messages. This infographic from ClickSoftware takes a look at how Football season impacts the cable and satellite industry as well as what’s happening in terms of customer service.
